Support

   
These steps will assist you in connecting your laptop or WiFi device to this network.

Step 1:
Check your device

  Start with your notebook computer off and make sure your Wi-Fi card is inserted properly into the PCMCIA slot on the side of your computer, then turn your computer on. (Or, if you are using a Wi-Fi enabled notebook computer, simply turn on your computer; no additional equipment is needed.
Step 2:
Launch Internet browser
  Launch the Internet browser and you should see a Welcome login screen. If you don't see the Powered by Concourse Welcome Page, you need to configure your Wi-Fi enabled device by setting the SSID (or network identifier) to "concourse". For further help, refer to your Wi-Fi manufacturer's manual.
Step 3:
Login / Registration
  Login if you have an account, go to the registration page or enter a valid coupon and you're on your way!
     
For technical support please call our 24-7 help desk at 1-800-550-5030
For billing issues and account updates please call 972-542-3555 Ext. 38 during regular business hours (M - F, 9-6 CDT.) or click here to Email Us.
 
 
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